FAQs
Shipping Policy
You can find our shipping policy here: Shipping Policy
Exchanges and Returns
You can find our refund policy here: Refund Policy
Tracking Orders
After a product is shipped out you will receive an email with the shipping information and the option to track the product/s that you bought!
Who is selling stuff on The SCP Store?
Every seller on this website are artists, youtubers, tiktokkers, etc. who have all contributed to the SCP Community! If you think you'd make a great fit for this website feel free to email us at thescpstore@gmail.com. You don't need a big fancy audience to join the site!
Contact and Socials
Keep up to date on what's new on our site through our social media. We announce all of our new merch and sales so be sure to follow us so you don't miss out an any awesome merch or sales!
- Tiktok
If something went wrong with your order you can reach us through our contact page.
I Put in the Wrong Address, What Do I Do?
If you accidentally put in the wrong address after paying for an order please reach out to us through our contact page as soon as possible! If we catch your order in time, before it's been shipped, we can correct the address. We respond to our emails as quickly as possible but can't promise our small team can get to every email in time. Once the product has been shipped out there's not much we can do sadly. Please double-check your order before finalizing it.
Who Are You?
You can find out more about the store on our About Us page!
I Want Something You Discontinued
Once we put something out, it's gone. Impermanence.
Such is life.
All the more reason to get something today. Next month it might be gone. If you're extra lucky the discontinued item may be brought back but I wouldn't bet on it.
Giveaways
No purchases are necessary to enter our giveaways. Winners will be decided at the end of the giveaway. All participants must be US residents and the winner of the giveaway will be contacted through the email address that they used to enter the giveaway.