We don't accept returns, exchanges, or cancellations for non defective items except for our Plush Toys. 

• Due to the many artists that sell on our site it is not tenable for us to accept returns due to us working with multiple distributors.
• Please contact us at thescpstore@gmail.com or through our contact page if you have any problems with your order.
• In the future we would like to make exchanges possible for all products but for now it is not possible.

 

We accept returns and will refund a SCP 999 Tickle Monster Plush if it is succesfully returned to us.

• If you wish to return a SCP 999 Tickle Monster Plush and be refunded, please contact us at thescpstore@gmail.com.

The product I bought was damaged. Can I exchange it?

• Yes you can! If your product was damaged or is defective we will exchange it for a non defective product as soon as possible.
• For example, if the stitching on your hat was damaged or the print on your T-shirt was not printed correctly, we can exchange these for you.
• You can contact us at thescpstore@gmail.com or through our contact page.