Refund Policy

We don't accept returns, exchanges, or cancellations for non defective items except for our Plush Toys. 

  • Due to the many artists that sell on our site it is not tenable for us to accept returns due to us working with multiple distributors.
  • Please contact us at or through our contact page if you have any problems with your order.
  • In the future we would like to make exchanges possible for all products but for now it is not possible.


We accept returns and will refund a SCP 999 Tickle Monster Plush if it is succesfully returned to us.

  • If you wish to return a SCP 999 Tickle Monster Plush and be refunded, please contact us at

The product I bought was damaged. Can I exchange it?

  • Yes you can! If your product was damaged or is defective we will exchange it for a non defective product as soon as possible.
  • For example, if the stitching on your hat was damaged or the print on your T-shirt was not printed correctly, we can exchange these for you.
  • You can contact us at or through our contact page.